Delivering world-class BPO Services

SA Commercial enables our clients to be connected to their customers 24/7, while taking the responsibility of managing customer experience effectively and efficiently. We’re here to take care of your customer’s needs so that you can focus on your business’ needs.

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Our services

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Awards and milestones

We take great pride in what we do, which is why we are incredibly proud of when we are recognised
for our dedication.

2019

Bpesa GBS National Awards: Top Global Business Services, Marketing and Sales Professional Award

2016

Winner CCMG Outsourced Partnership Award by the Western Cape Government Contact Centre

2015

SA Commercial receives Ethics Institute of South Africa accreditation and certification

2014

Finalist in National Productivity Awards

2014

SA Commercial creates a multi-channel application form

2014

SA Commercial ISO 27001 certification

2013

Managing Director receives International Women’s Entrepreneurial Challenge (IWEC) Award

2013

Managing Director receives Regional Business Women’s Award

2012

Launches on/offshore incentive programme for SA Commercial employees

2012

Win Industry Award – Best Outsource Contact Centre (SME)

2011

Enterprise Development partnership formed with Aegis BPO South Africa part of the $27 billion Essar Group.

What our clients are saying

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Our partnership commenced in 2017 and during this time we collaborated with each other to provide innovative interventions and continuous improvement on our customer experience via both the technology platform and resource infrastructure. SA Commercial is always open to constructive feedback and a reliable partner, making our business relationship both effortless and pleasant. We are delighted with the service of SA Commercial.

Gansen Govender

Customer Service Executive

The service was always rendered proactively and efficiently with significant value added.

Mr C Wakeford

Director: e-Government for Citizens

Their systems are dynamic, ensuring maximum required efficiency and productivity of applied resources. The systems are agile and adaptable, allowing for upgrades to campaigns and processes with minimal production interruption.

Paul Maggott

Product Manager

SA Commercial has consistently delivered against high standards of sales and service. Their values of a high performance culture, collaborative partnership model and professionalism is in line with that of our business.
I highly recommend SA Commercial and hope to continue to co-create in delivering world class client engagement programs.

Mégan Wagner

CRM Marketing Manager

Let’s start a project together

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