Definitions

In this Privacy Statement (“Statement”), “we” and “us” or “SA Commercial” means “SA Commercial (Pty) Ltd” which includes SA Commercial Business Process Outsourcing, SA Commercial Insurance and Bathopele Traders.

“Website” refers to “www.sa-commercial.co.za”.

Our commitment to privacy

SA Commercial is dedicated to maintaining the privacy of its online visitors and users.

This Statement is subject to periodic change. The most recent version of this Statement will be published on the website. It is your responsibility to read the information contained in this Statement and ensure you are familiar with it.

In compliance with recently publish Protection of Personal Information Act (POPIA), we have updated our privacy statement to reflect this.

About the information we collect

Form submissions

On the website, SA Commercial does not collect personal identifiable information from individuals unless they provide it to us voluntarily and knowingly. By supplying and submitting your information either through the ‘Contact Us’, ‘Career Page’ and ‘De-register’ forms, you grant us permission to store and process your information accordingly.

We may collect personal information in the following ways:

To request further information via an online form such as the “Contact Us” and “De-register” form.

To download more information related to our product or service

To apply for vacant jobs on the "Careers" page

We may also use external tools to collect personal information in the following ways:

To register for events and webinars

To complete a survey related to our product or service

The types of personal information collection at these pages are: Name, Company, Job Title, Email Address and Phone Number.

On the website we collect information via electronic form submission over an SSL encrypted connection. We do not allow unencrypted form submissions.

By providing us with your information, you consent to us using it for the purposes set out in this Statement. We do not sell personal data to third parties, nor do we provide personal data to third parties except for trusted service providers to fulfil marketing services including email and SMS distribution and to allow for accurate, cost effective and timeously quotations and or insurance policies.

For SA Commercial Insurance, we are legally required to request information to comply to Financial Intelligence Centre Act (FICA). This is to ensure that no malicious activities such as money laundering takes place. We will retain your information to carry out our service to you for as long as it is required however, rest assured that your information always remains protected.

The information we collect via forms is stored on a secure database which is not accessible except via CraftCMS and only via the server itself (no remote login).

In SMS and email marketing communications, we will provide a link to allow you opt-out.

Cookies

We use cookies and Google Analytics to provide our visitors with the best possible experience when you visit our site. Cookies let us remember a visitor’s session state and history while browsing the website. We do not store private information in cookies. Cookies store useful information like the type of internet browser and the operating system of the computer used. We also store the following information in our webserver logs about any visits to our website:

The date and time you visit the website

The pages you visit on the website

We use this information to:

gather broad demographic information about our visitors for marketing insight

to help diagnose problems with our server

to measure web traffic and usage activity on our website

to improve the overall website experience.

Third-party vendor advertising

Our website advertises on third-party sites through Google AdWords, and Google may use cookies to serve ads based on your visit to this website. You may opt out of seeing ads for this website by visiting the Google advertising opt-out page

Our commitment to children’s privacy

Our website, products and services are not intended for use by children. No part of our website is intended to attract anyone under the age of 18. We never intentionally collect information from children. If we learn that we have inadvertently collected a child’s personal information, we will delete it.

De-registering of Personal Information

In conjunction with POPIA you have the right to object or request removal of your personal information which is why we have added a de-registration form on our website. By completing this form, you either requesting to view current personal information that we may have of you or to remove all personal information. We will send you the Promotion of Access to Information (PAIA) form to complete and to return to us to action.

How to contact SA Commercial about this privacy statement

If you have other questions or concerns about this Privacy Statement, please contact our Data Protection Office via email on info@sa-commercial.co.za or by phone on either 0861 868 788 (local) or +27 21 409 5700 (international).